1325 Eglinton Ave. East, Unit 15 Mississauga, Ontario L4W 4L9
Mon-Fri: 10:00 - 18:00
Delivery on Next Day from 10:00 AM to 08:00 PM

Privacy Policy


At Coconut Grove Foods, we value your privacy and understand the importance of keeping your personal information secure. In this privacy policy, we outline our commitment to protecting your data and explain how we collect, use, and store the information you provide to us. Your trust is our top priority, and we want you to feel confident that your data is in safe hands.

What Information We Collect

At Coconut Grove Foods, we collect both personal and non-personal information to enhance our services and improve your user experience. The following are the types of information we collect:

1) Personal Information

When you create an account with us, we collect personal information such as your name, email address, and phone number. This information is essential for providing a personalized experience and facilitating smooth communication with you.

2) Usage Information

We may automatically collect information about how you interact with our website and services. This includes your IP address, browser type, device information, and pages visited. By analyzing this data, we can identify trends, enhance our website's functionality, and improve our overall service quality.

3) Cookies and Similar Technologies To improve your browsing experience

To improve your browsing experience and personalize content, we may use cookies and similar technologies. These small text files are stored on your device and help us remember your preferences, analyze website traffic, and track user behavior. You have the option to disable or delete cookies, but please note that certain functions on our website may not work correctly without them.

How We Use Your Information

We at Coconut Grove Foods are committed to using your information responsibly and solely for the purposes outlined below:

1) Providing and Improving Our Services

The information you provide helps us deliver our products and services effectively. We use your personal information to process orders, communicate with you about your account, and provide customer support. Moreover, the data we collect allows us to enhance our services and tailor them to your preferences.

2) Personalization and Marketing

We may use your information to personalize your experience, provide recommendations, and offer relevant promotions. By analyzing usage patterns and user behavior, we can better understand your needs and deliver content that is most likely to interest you.

3) Legal Obligations

In certain cases, we may be required to disclose your personal information to comply with legal obligations, protect our rights, or investigate potential fraud or security breaches. Rest assured, we will only share your data when necessary and in accordance with applicable laws and regulations.

How We Protect Your Information

At Coconut Grove Foods, we take data security seriously and implement robust measures to safeguard your personal information. Here's how we protect your data:

1) Secure Storage

All personal information collected is stored on secure servers with restricted access. We employ industry-standard encryption techniques to protect your data from unauthorized access, accidental loss, or disclosure.

2) Strict Confidentiality

We enforce strict confidentiality agreements with our employees and third-party service providers who may have access to your information. These agreements outline the importance of data protection and prevent unauthorized use or disclosure of personal data.

3) Regular Monitoring and Updates

We continuously monitor our systems and update our security measures to ensure the highest level of data protection. We stay informed about emerging threats and proactively adapt our infrastructure to mitigate potential risks.

Your Rights and Choices

We respect your rights regarding your personal information. Here are the choices and rights you have:

1) Access and Control

You have the right to access and update your personal information. If you wish to review or change any information we hold about you, please contact our customer support team. We will promptly assist you in updating or deleting your data.

2) Marketing Communications

You can choose to opt-out of receiving marketing communications from Coconut Grove Foods. Simply unsubscribe using the link provided in the emails we send or contact our customer support team to update your preferences.

3) Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy. Once no longer required, we securely dispose of or anonymize your data.

Note:- Your privacy matters to us, and our commitment to protecting your personal information is unwavering. At Coconut Grove Foods, we strive to provide you with a secure and pleasant online experience. By being transparent about our privacy practices, we hope to earn and maintain your trust. If you have any questions or concerns regarding our privacy policy, please contact our customer support team. We are here to assist you and address any inquiries you may have.